Privacy Policy

Effective Date: 06/18/2025
Last Updated: 06/18/2025

1. Introduction

Slidequest Plus (“we,” “our,” or “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our presentation and visual content creation services (the “Service”), which help users create professional and engaging content for presentations, social media, marketing, and other digital platforms.

This Privacy Policy applies to information collected through our website, web applications, APIs, and related services.
By using our Service, you agree to the collection and use of your information in accordance with this policy.

2. Information We Collect

2.1 Personal Information You Provide

We collect information you provide directly to us, including:

Account Information: Name, email address, username, password, profile photo.
Payment Information: Credit card details, billing address, and transaction history (processed securely through third-party payment processors).
Contact Information: Information you provide when contacting our support team.
User Preferences: Language, timezone, communication preferences.
Content Data: Text prompts, templates selected, style preferences, and generated designs.

2.2 Information We Collect Automatically

When you use our Service, we automatically collect:

Usage Data: Features used, projects created, credits consumed, and interaction patterns.
Device Information: Device type, operating system, browser type, and device identifiers.
Log Data: IP address, access times, pages viewed, referring URL.
Location Data: General location based on IP address.
Cookies & Tracking Technologies: Cookies, web beacons, and similar tools.

2.3 Information from Third Parties

We may receive information about you from:

Social media platforms (when signing in via social login).
Payment processors (for transaction verification).
Analytics providers (regarding usage).
Marketing partners and ad networks.

2.4 AI Training Data

To improve our AI models, we may collect:

User prompts and inputs (anonymized).
Quality ratings and feedback.
Usage patterns and preferences.
Error logs and performance metrics.

3. How We Use Your Information

3.1 Providing & Improving the Service

We use your information to:

Create/manage your account.
Process content creation requests.
Track and allocate credits.
Provide support.
Improve our AI models and features.
Monitor usage trends.

3.2 Communications

We may send:

Account and service notifications.
Product updates.
Marketing materials (with your consent).
Surveys and feedback requests.
Security alerts.

3.3 Legal & Security Purposes

We may use your data to:

Comply with laws and regulations.
Detect/prevent fraud or security threats.
Enforce our Terms of Service.
Protect rights and safety.

3.4 Business Operations

Including:

Billing and payments.
Business analytics and reporting.
Marketing effectiveness measurement.
Service performance monitoring.

4. Information Sharing & Disclosure

4.1 No Sale of Personal Information

We do not sell your personal information.

4.2 Service Providers

We share data with trusted third parties that help us operate:

Hosting: AWS, Google Cloud, or similar.
Payments: Stripe, PayPal, or similar.
Email Services: Transactional and marketing communications.
Analytics: Service usage tracking.
Customer Support Tools.
Security Services.

4.3 Business Transfers

Your data may be transferred during mergers, acquisitions, or asset sales.

4.4 Legal Requirements

We may disclose information when required by law, such as:

Court orders or legal processes.
Requests from law enforcement.
To protect rights, property, or safety.

4.5 With Your Consent

We may share your data when you request or approve it (e.g., public sharing of designs).

5. Data Security

5.1 Security Measures

We use:

TLS/SSL encryption for data in transit.
Encryption of sensitive data at rest.
Access controls and authentication.
Regular security audits.

5.2 Data Breach Notification

We will notify you as required by law in case of a breach.

5.3 Your Responsibilities

You must:

Keep account credentials secure.
Use strong, unique passwords.
Notify us of unauthorized access.

6. Data Retention

6.1 Retention Periods

We keep data as long as necessary to provide services, comply with legal obligations, resolve disputes, and maintain records.

6.2 Account Deletion

When you delete your account, we delete or anonymize your personal data within 30 days (unless required to retain it for legal reasons).

6.3 Generated Content

Your created content remains in your account until you delete it. Deleted content may remain in backups for up to 90 days.

7. Your Rights & Choices

Access & Portability: Request your personal data.
Correction & Deletion: Update or delete your account or content.
Communication Preferences: Manage notifications, unsubscribe from emails.
Regional Rights: GDPR, CCPA, and other applicable rights (object, restrict, complain, withdraw consent).

8. Cookies & Tracking

8.1 Types of Cookies

Essential (Service operation)
Performance (Usage analytics)
Functionality (Preferences)
Marketing (Ads & analytics)

8.2 Third-Party Cookies

Placed by services like analytics and ad networks.

8.3 Cookie Management

Control cookies via:

Browser settings.
Our cookie settings tool.
Third-party opt-outs.

8.4 Do Not Track

We do not respond to “Do Not Track” signals.

9. International Transfers

Your data may be processed outside your country. We use safeguards like:

Standard contractual clauses (EU).
Ensuring adequate protection.
Obtaining consent where required.

10. Children’s Privacy

We do not knowingly collect data from children under 13. Parents may contact us to request deletion of such data.

11. Changes to This Policy

We may update this policy and will notify you via:

Posting changes on this page.
Email (for major changes).
Notices in the Service.

12. GDPR Legal Basis

If in the EEA, our legal basis includes:

Contract performance.
Legitimate interests.
Consent.
Legal obligations.

13. California Privacy Rights (CCPA)

Right to Know what we collect and share.
Right to Delete personal information (with exceptions).
Right to Opt-Out of sale (we don’t sell your data).
Non-Discrimination for exercising your rights.

14. Contact Us

Slidequest Plus – Privacy Department
Email: privacy@slidequestplus.com
Address: 123 Creator Lane, New York, NY 10001
Phone: +1 (555) 123-4567

Data Protection Officer (EU inquiries):
Email: dpo@slidequestplus.com

If you are in the EEA and believe your privacy concerns have not been addressed, you have the right to contact your local data protection authority.

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